Site Terms of Use

DAIWA ROYAL HOTEL CITY Co.,Ltd. (hereinafter referred to as "our company"), in order to properly and smoothly use "DAIWA ROYAL HOTEL Internet reservation system" (hereinafter referred to as "this system") operated by our company to the customer, (Hereinafter referred to as "these Terms"). Please use this system in compliance with these Terms.

Conditions for using this system

First article

  • 1We can use this system only for customers who can comply with this agreement and our accommodation agreement.

  • 2When you make an application for reservation for products / services offered by the hotel by this system, we will treat it as those agreed to this agreement and our accommodation contract with that application.

  • 3The Company conducts acts (prohibited acts) that the Company deems inappropriate, such as acts of annoying, disadvantageous or harming to third parties, acts that may interfere with our services Users are permitted to refuse the use of this system and each hotel in our company.

Appointment application

Article 2

  • 1When you make an application for reservation, please fill out the necessary items accurately in the reservation application form of the desired product / service.

Effectiveness of application for invalid input

Article 3

  • 1If there is any incompleteness in the input of the necessary items in the preceding article, the reservation application will be invalid.

When is the reservation made?

Article 4

  • 1The reservation made by this system shall be established when our company which operates this hotel sends a notice of acceptance to the customer's application prescribed in Article 2.

Cancellation / change of reservation

Article 5

  • 1When registration contents change, please make change registration promptly by using this system.

  • 2If the system can not be used due to unavoidable circumstances, the member should contact the hotel directly. Also, if you contact the hotel directly, the change cancellation notice will not be sent.

Prohibited act

Article 6

  • 1In using this system, the user shall not perform the acts listed below or any actions that might be feared.

    • 1Acts of using this system with unauthorized purpose

    • 2Acts that cling to crime

    • 3Copyrights of us or third parties. Acts of infringing intellectual property rights such as trademark rights, portrait rights or property, acts that may infringe

    • 4The act of entering false or fraudulent information at the time of reservation of accommodation

    • 5Acts of using this system for the purpose of commercial or resale irrespective of reasons such as a fee-based arrangement proxy

    • 6Acts of spoofing a third party and using this system

    • 7Acts of transmitting or writing harmful computer programs etc.

    • 8Acts that violate laws, this agreement or public order and morals

    • 9Acts that interfere with the operation of this system

    • 10Other acts that we deem inappropriate

  • 2In the case that the user damages the Company and this system by violating these Terms, the Company shall be able to claim all damages suffered by the user.

Payment of fee

Article 7

  • 1Please pay the accommodation fee by cash or credit card when you check out at the hotel you use.

Acceptance of penalty fee

Article 8

  • 1If cancellation or change of reservation is made at the customer's convenience, we will charge a penalty charge (cancellation fee) stipulated by our company. Since penalty fee is set for each accommodation plan you have reserved, please confirm the cancellation fee item of the corresponding plan in detail.

Handling of member information / reservation information

Article 9

  • 1In order to deliver comfortable service to our customers, we use shared membership information and reservation information (history) in DAIWA ROYAL HOTEL. Registered information will be used by us for providing better service to our customers and will not be used for any other purpose except in the case of the following paragraph 2.

  • 2For corporate contracts using this system, if there is a request for information disclosure on the usage situation from the representative of the contracted corporation (including the person in charge whose authority has been entrusted) , We agree to disclose the member registration information and reservation contents (history) used as the corporation.

Change of this system

Article 10

  • 1As we may make changes to this system without notifying the customer in advance if we decide it is necessary, please review this rule every time you use it.

Of temporary use medium cross-sectional

Article 11

We are one of the following cases, the use of without this system to inform in advance to customers medium because there are times when performing the cross-sectional, we ask that you in advance for your understanding.

  • 1Regarding this system, when performing maintenance or other construction

  • 2If natural disasters or other emergencies occur or there is a risk of occurrence

  • 3Other We are of use medium case it is determined that require a cross-sectional

Responsibility and Disclaimer of Our Hotel

Article 12

  • 1We will indemnify the damage for the guests who fulfilled the accommodation contract and the contracts related thereto, or when they caused damage to the guests due to their default. However, this is not the case unless it is due to reasons attributable to the hotel.

  • 2When we can not provide guest rooms contracted to the guests, we will arrange other accommodation facilities under the same conditions as much as possible with the consent of the guests.

  • 3If we can not arrange for accommodation other than the above provision, we will pay a compensation fee equivalent to penalty payment to the guest, and the compensation fee will be used for damages compensation. However, we will not pay a compensation fee if we do not have reasons to be attributed to the hotel's responsibility about what guests can not offer.

Other

Article 13

  • 1Terms of use accompanying other uses will be in accordance with the hotel's accommodation terms and conditions.

Countries and courts where trials can occur

Article 14

  • 1If the dispute with respect to this system occurs, customers and our company, the Japanese large shall be able to sue for the Osaka District Court.

Established October 1, 2017
DAIWA ROYAL HOTEL CITY Co.,Ltd.