About the handling of personal information to keep
DAIWA ROYAL HOTEL CITY CO.,LTD. (hereinafter referred to as "we") will keep personal information from customers and many other people (hereinafter referred to as "customers"), but as explained below I will do.
1. About our company's personal information protection policy
Personal information protection basic policy
Recognizing the importance of protecting personal information and properly using and protecting these personal information is the basis of our business activities and we believe that it is our social responsibility and we are more certain of trust We will do activities to make things.
1. Clarification of purpose of use
When we provide personal information, we will clarify its purpose of use and use it only within the scope of the same purpose.
2. Restrictions on provision to third parties
We will not provide personal information you provide to third parties other than those who approved except for fulfilling the responsibility of the contract and other reasonable reasons.
3. Strict and proper management
We will implement security measures to prevent unauthorized access from outside to the personal information, loss, destruction, falsification, leakage, etc. of personal information and endeavor to safely and appropriately manage personal information .
2. About personal information to keep
Name, postal code, and address required for communication with customers through opportunities such as questionnaire survey on catalog request etc, questionnaire survey by internet · leaflets · mailing etc, negotiation with sales personnel, contract signing etc. We may ask about phone number, fax number, e-mail address etc
In addition, the Company collects personal information such as the name of the right holder of the real estate, the name of the representative of the corporation, the telephone number, the address, the name, etc. from publicly available media such as real estate registry, commercial register, telephone directory You may.
Personal information received from customers in this manner is stored in a database and we will keep it.
3. Purpose of using personal information
We comply with the Personal Information Protection Law and provide guidance and suggestions on each business such as hotel and commodity mail order, execution / execution of contract, after-sales service, communication / communication with customers, new products / services We will use your personal information in order to develop and develop information that seems to be beneficial to you.
When dealing with customers by telephone, we may record the contents of calls in order to accurately grasp / confirm the reservation / order / opinion / other inquiry content and to improve future service .
4. Shared use of personal information
We will share your personal information with Sports Club NAS Co., Ltd., Daiwa Royal Golf Co., Ltd., and Daiwa Resort Co., Ltd.
5. Third party provision of personal information
To the extent necessary for achieving the purpose of use, we will not provide this to third parties unless we entrust the handling of personal information outsourced to the contractor, or if it falls under any of the following.
When you consent beforehand from the customer
In the case of providing statistical data, etc., in a state in which a specific individual can not be identified
When requested to be provided based on laws and regulations
In cases where it is necessary for the protection of human life, body or property, and it is difficult to obtain customer's consent
In cases where it is particularly necessary for improving public health or promoting healthy fostering of children and it is difficult to obtain customer consent
In cases where it is necessary for a national or local public entity etc. to cooperate in carrying out the affairs prescribed by laws and regulations and there is a risk of interfering with the performance of the affairs by obtaining the consent of the customer
6. Disclosure of personal information
If you wish to disclose your personal information, we will reply within reasonable period or within a reasonable period after confirming whether the person who requested was the person himself / herself or its agent.
7. Correction of Personal Information
If you wish to correct, add or delete your personal information, we will confirm that you are the person who is offering or the agent, if the content of personal information is different from the fact We will correct, add or delete personal information within or within reasonable period.
8. About suspension of use of personal information
If you wish to suspend or delete your own personal information, we will confirm that you are the principal or its agent, and we will inform the Company of the limitation violation or illegal means When there is acquisition, we will suspend or delete the use of personal information within a reasonable period or within a reasonable period.
However, when it is difficult to stop using it and take alternative measures, this is not the case. In addition, we may not be able to respond to your request for personal information that we hold in accordance with laws and regulations.
9. Receiving Procedure for Disclosure etc.
Regarding inquiries concerning the above-mentioned 6.7.8. And personal information, we will accept it by the following procedures.
Please come to the following window or request by post, telephone, fax, homepage inquiry form. The reception hours are from 9 am to 5 pm on weekdays.
Tokyo Koto-ku Ariake 3-7-18 DAIWA ROYAL HOTEL CITY CO.,LTD. Head office General affairs charge window
|Person in charge of
Please confirm the homepage inquiry form from the following link.
Confirmation of principal or agent
In the case of an offer from the principal, the certificate documents such as a driver's license, a passport, a health insurance card, etc., that they are the principals, address, name, telephone number, date of birth, deposit account number, credit card number We will confirm by our company registration information such as personal identification number and call back to our registered phone number etc.
In the case of proposal from the agent, in addition to the above, we will confirm by proxy letter and seal stamp certificate etc. that it is an agent.
If you wish to receive written responses to requests for disclosing personal information, we will charge a fee of 1,000 yen per case as a fee.
10. About using cookie
What is cookie?
Cookie is a mechanism to save usage history and input contents sent and received between the browser and server when using the web page as files on your computer. The next time you visit the same page, the information on the cookie allows the operator of the page to change the display for each customer. If you allow browser to send and receive cookies, the website can get cookies from the user's browser. In addition, for your privacy protection, your browser will only send cookies sent and received by the server of that website.
About cookie setting
Customers can select cookie send / receive settings from "Allow all cookies", "Reject all cookies", "Notify users when receiving cookies" and so on. The setting method differs depending on the browser. For information on how to set up cookies, please check the "Help" menu of your browser.
Please be aware that it may be subject to restrictions on the use of various services on the Internet, such as not being able to receive services that require authentication, if you set to reject all cookies.
What we are doing using cookies
When you log in to the authentication service, in order to provide customized services for each customer by referring to the registered customer registration information saved
In order to display the most appropriate advertisement on the other company's site based on what the customer is interested in and the usage situation on our site
To investigate the number of users and traffic of our site
To improve our service
In order to prompt the re-entry (re-authentication) of the password for the customer who passed a certain period of time from the use in order to maintain security
In addition, we may save and refer to our cookie via another company site based on consignment to another company site that distributes our advertisement.