Q&A

About the Rooms

Do you have a smoking room?
You may use electronic cigarettes (IQOS, glo, Ploom, TECH) in some of the rooms.
Please note that using any other type of electronic cigarettes, or the use of real cigarettes in the room will incur charges for any of the damage caused.
Do you have a barrier-free room?
We have a barrier free room, called the Universal Room.
If you have any questions about the room, or you wish to make a reservation, please call the following number: +81-52-211-6186. Please note that depending on the day, English speaking staff may not be available on the phone.

Other Questions

Do you have wifi?
There is free wifi in the hotel.
Do you have a parking lot?
There is a parking lot available, however, it is on a first come first serve basis and reservation is not available.
Should you need more information, please check the "Parking Lot" point of the Access menu, or call the following number: +81-52-211-6186.
Please note that depending on the day, English speaking staff may not be available on the phone.
When is check-in and check out time?
Check in starts at 3pm, and check out is until 11am.
May I send a parcel, or my luggage to the hotel before my arrival?
You may send a parcel or your luggage to the hotel. Please write the hotel's address and your full name on the package, as well as the dates of your stay.
Please note that we do not accept parcels and luggages sent with payment on delivery.