Q&A

About the Rooms

Can I smoke in the rooms?
All of our rooms are non-smoking. Please refrain from using electronic cigarettes as well. You can find designated smoking areas on the first, fifth (ladies only) and eighth floors.

About the Facilities

Can I walk around in the hotel in my room wear and slippers?
Apart from the restaurant on the first floor, please feel free to be in your slippers and room wear.
Can I buy cigarettes here?
We apologize but we aren't selling cigarettes. There are convenience stores nearby.
When is check-in/check out time?
You can check in between 3PM and midnight. Check out is before 11AM.
The check-in time may vary based on the plan you booked.
Can I check in early?
You may check in early if your room is available upon paying an early check in fee.
(Check-in early available from 1PM for 2000 JPY/hour.)
Can I check out late?
You may check out late upon paying a fee, until 12:00 for 2000 JPY/hr.
However, after midday, your booking will be counted as staying over for a next day.

About the bicycle

Do you have a parking lot for bicycles? Can I bring my bicycle into the room?
We apologize but we do not have parking lots for bicycles.
However, we can introduce you to close-by parking areas (charge applies for parking). Please ask at the front desk.
Can I rent a bicycle around the hotel?
Yamato Sighteeing Rental Bicycle is located near the East Exit of Nara Station.
NTTDoCoMo /Mobike is available around JR Nara Station as well.

About the Car

Do you have parking space for wheelchair users and people with disabilities?
We have one parking lot available. We do accept reservations for this parking lot.
Are there car rentals nearby?
They are available near the station.

About the Luggage

Can I send my luggage or a parcel to the hotel before I arrive?
You may send a parcel or your luggage to the hotel. Please write the hotel's address and your full name on the package, as well as the dates of your stay.
Please note that we do not accept parcels and luggages sent with payment on delivery.

630-8122 Nara Prefecture Nara Sanjo Honcho 11-12
D-PREMIUM NARA Front Desk
TEL:+81-742-30-6186
Can you keep my luggage before and/or after check-in and check-out?
We will keep your bags on the day of your check-in and check out.
Can I send parcels?
You may send parcels. We handle the request at the front desk.