About the Rooms
- Do you have a smoking room?
- We are sorry but all of our guestrooms are non-smoking.
About the Payment
- Can I pay in advance?
- The following methods are available. Should you need more details, please contact us directly.
・ Payment method by bank transfer
・ Payment method by card
- Can I use a credit card for payment?
- The following cards can be used.
- Is there a cancellation fee?
- Please inform us about cancellations at least three days before arrival.
Cancellation fee depends on your room plan. Please make sure to check the information written on your plan.
- When is check-in and check out time?
- Check in starts at 2pm, and check out is until 11am.
※ Check-in time may vary depending on accommodation plan
- Can children stay free of charge?
- Children between ages 0 and 5 can stay free of charge if sleeping in the same bed.
Children over 6 years are charged full price.
- Do you have wifi?
- There is free wifi in the hotel.
- Can I send my luggage to the hotel in advance?
- Please send your luggage to the following address: (Please make sure to specify the dates of your stay and the guest name.)
920-0031 Ishikawa Prefecture Kanazawa Hirooka 1-3-37
D-PREMIUM KANAZAWA Front Desk