About the Rooms
- Do you have a barrier-free room?
- We have a barrier free room, called the Universal Room.
- Can I smoke in the rooms?
- All of our rooms are non-smoking. Please refrain from using electronic cigarettes as well. You can find designated smoking areas on the 1st, 4th (ladies only) and 9th floors.
- Is there a parking lot on the property?
- We are sorry, but there is no parking available on site.
Should you visit our hotel by car, please use the coin-operated parking nearby.
- Do you have wifi?
- There is free wifi in the hotel.
- What kind of rental equipment is available?
- rouser press, iron, extra pillow, multi-mobile charger, thermometer, Iceon, nail clipper, sewing set.
- Can I walk around in the hotel in my room wear and slippers?
- Apart from the restaurant on the first floor, please feel free to be in your slippers and room wear.
- Can I buy cigarettes here?
- We apologize but we aren't selling cigarettes. There are convenience stores nearby.
- Can I send parcels?
- You may send parcels. We handle the request at the front desk.
- When is check-in/check out time?
- You can check in between 3PM and midnight. Check out is before 11AM.
The check-in time may vary based on the plan you booked.
- Can you keep my luggage before and/or after check-in and check-out?
- We will keep your bags on the day of your check-in and check out.
- The check-in time may vary based on the plan you booked.Can I check in early?
- You may check in early if your room is available upon paying an early check in fee.
(Check-in early available from 1PM for 2000 JPY/hour.)
- Can I check out late?
- You may check out late upon paying a fee, until 12:00 for 2000 JPY/hr.
However, after midday, your booking will be counted as staying over for a next day.