Q&A

About the Rooms

Do you have a barrier-free room?
We have a barrier free room, called the Universal Room.
Can I smoke in the rooms?
All of our rooms are non-smoking. Please refrain from using electronic cigarettes as well. You can find designated smoking areas on the 1st, 4th (ladies only) and 9th floors.

Other Questions

Is there a parking lot on the property?
We are sorry, but there is no parking available on site.
Should you visit our hotel by car, please use the coin-operated parking nearby.
Do you have wifi?
There is free wifi in the hotel.
What kind of rental equipment is available?
rouser press, iron, extra pillow, multi-mobile charger, thermometer, Iceon, nail clipper, sewing set.
Can I walk around in the hotel in my room wear and slippers?
Apart from the restaurant on the first floor, please feel free to be in your slippers and room wear.
Can I buy cigarettes here?
We apologize but we aren't selling cigarettes. There are convenience stores nearby.
Can I send parcels?
You may send parcels. We handle the request at the front desk.
When is check-in/check out time?
You can check in between 3PM and midnight. Check out is before 11AM.
The check-in time may vary based on the plan you booked.
Can you keep my luggage before and/or after check-in and check-out?
We will keep your bags on the day of your check-in and check out.
The check-in time may vary based on the plan you booked.Can I check in early?
You may check in early if your room is available upon paying an early check in fee.
(Check-in early available from 1PM for 2000 JPY/hour.)
Can I check out late?
You may check out late upon paying a fee, until 12:00 for 2000 JPY/hr.
However, after midday, your booking will be counted as staying over for a next day.